Shipping policy

Thank you for shopping with USA Fragrances Hub. We are committed to providing reliable and efficient shipping services to our customers across the USA.

1. Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders are not processed or shipped on weekends or public holidays.
  • During high-demand periods, processing times may be slightly delayed.

2. Shipping Time

Estimated delivery times:

  • Standard Shipping: 5–10 business days
  • Express Shipping: 2–5 business days 

Delivery times may vary depending on location, weather conditions, and carrier delays.

3. Shipping Charges

Shipping costs are calculated at checkout based on:

  • Delivery location
  • Package weight
  • Selected shipping method

Free shipping promotions may be available on selected orders or during special campaigns.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your shipment status.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

USA Fragrances Hub is not responsible for orders shipped to incorrect addresses provided at checkout.

Additional shipping fees may apply for returned or reshipped packages.

6. Delayed or Lost Packages

While we work with trusted shipping carriers, delays may occasionally occur due to:

  • Carrier issues
  • Weather conditions
  • Customs or security checks
  • High shipping volumes

If your package appears lost or significantly delayed, please contact us for assistance.

7. Damaged Packages

If your order arrives damaged:

  • Contact us within 48 hours of delivery
  • Provide clear photos of the damaged item and packaging

We will review the issue and provide an appropriate solution.

8. International Shipping

Currently, shipping availability may be limited to selected countries or regions.

Customs duties, taxes, or import fees are the responsibility of the customer.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us through our website contact page.

Thank you for choosing USA Fragrances Hub.